Services

Services of Tuohua

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It is always our pursuit to provide perfect service!
Our service includes the following processes:

1. Online consultation;
2. Order;
3. Production as per schedule;
4. Product delivery, payment of the balance, shipment arrangement;
5. After-sales inquiry and regular follow-up contacts.


We have corresponding services and descriptions for each process. You can refer to the following order process, product accessory specification, product installation guidance, FAQ and file download.
Please feel free to contact us! A small step made by you will be a big step towards our cooperation!

Quality and Gurantee

20 +years Manufacture Experience

100% Credit Assurance

100% Quality Assurance

10+years OEM&ODM Experience

30+ Senior Sales in Service Team

100% Delivery On Time

Tuohua was established in 1996 and has been engaged in foreign trade export business for more than 20 years.

  • We pay attention to the customer’s purchase experience and friendly relations, and provide complete quality assurance and reputation assurance.
  • It is precisely because we have sufficient experience and strength that we can continue to win the trust and support of customers, and can continue to progress and grow.
  • We always believe that 100% customer satisfaction is the greatest honor for a product trader.

FAQs

About Free Sample

1Can you send free samples?

Yes,we can. Welcome to email us to get free sample that is ready for you.

2How many samples can you send? And What is the specification?

The Size and specification of sample is depending on your request.A variety of ample samples are stocked in our warehouse. Welcome to email us to get samples for test.

3Is the sample sent to our country?

Yes ,it is. We have cooperated with DHL,FEDEX,EMS and so on. The samples can go anywhere need it.

4Who pay the sample express charge?

We send free samples to our long term customers by our DHL express account. For first cooperation, the express charge will be paid by you firstly, then the charge will be discounted from the amount of formal order.

5How much for DHL express charge? Could you send us free sample by our DHL account?

The express charge about USD30~40 under 0.5 kgs samples.The sample can be sent by your any express account.

About Payment

1Which Payment Term should we cooperate by?

We support T/T,  LC, WEST UNION, PAYPAL and what is convenient for you.

2How long will the production be started after deposit is down

The production will be planed once the contract is confirmed , then the workshop manager will make detailed production schedule. The order will be produced within 3 days once deposit is received by us.

3What is the delivery time?

 Trial order can be sent within 5~7 days.

Formal order can be finished within 25days for each 40HQ’container

4Can we place an additional orders during production?

Yes,you can , Our production department will do best to meet your request.

5Can I pay to speed up production?

We can charge for voluntary overtime to speed up production and shorten lead times.

How to place an order

Leave-a-message-ways
Leave us a message
pp ground cover sample
Get quota & sample
Arrange production
Order completed
step5-delivery
Delivery & loading
PP gound cover package
Package

The perfect order placement process is our guarantee of timely delivery and the key to control the shipping and logistics and receiving process.

  • Our process is clear, simple and necessary. We have a professional trading team and cooperative freight forwarders.
  • We can use our rich experience and perfect process to minimize the risk of our customers.
  • Our motivated and enthusiastic sales team can provide full process tracking for our customers.
  • From order inquiry, to deposit production, to order delivery, logistics and delivery, we have a full tracking team.
  • We provide 100% thoughtful and enthusiastic service to our customers.

Delivery and Shippment

Videos and Gallery

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Workshop of PP ground cover fabric

Our factory has advanced equipment, excellent workers and a complete quality management system.
Strict quality testing, high-quality raw materials, and advanced processing equipment create high-quality products.

PP ground cover

How it Works

Let's Have A Chat

GET AN QUOTE !

Learn How We Helped 200+ Customers Gain Success.

PP ground cover

How it Works

Let's Have A Chat

GET THE LATEST PRICE

Learn How We Helped 200+ Customers Gain Success.

Let's Have A Chat

SAMPLE REQUEST FORM

We’ll send you a material sample of our product to be sure you get the right product for your project.

Please pay attention to the email with the suffix “@tuohuaplastic.com